Aalborg Flow Instrumentation

Aalborg Flow Instrumentation Founded in 1972, Aalborg Instruments & Controls, Inc. is well known throughout the world as a primary manufacturer of precision instrumentation for flow measurement and control.

General Information

We operate two divisions. The Variable Area Division manufactures a diversified line of flowmeters and needle valves. Constructed of aluminum, brass, stainless steel or PTFE, variable area flowmeters range from microflow to industrial size flowmeters. The Electronics Division produces state of the art thermal mass flowmeters and mass flow controllers for gases and electromagnetic flow controllers for liquids and gases.

Aalborg Instruments Products

Aalborg Mission

It is the policy of Aalborg Instruments & Controls, Inc. to develop, produce and deliver products and services which consistently conform to or exceed customer requirements.

Our commitment is to provide cutting edge technology combined with a sincere desire to serve our customers and produce the highest quality products attainable.

Aalborg Certification

Aalborg Instruments has been ISO 9001 certified since April of 1995. We are very proud of the design features and the exceptionally high quality for which our products have been known since 1972. It is our policy that through strict enforcement of exacting manufacturing standards the Aalborg brand name continues to be associated with a reputation of high quality and reliability. Our products are backed by meticulous innovative engineering combined with efficient manufacturing practices and a highly skilled work force guaranteeing total customer satisfaction.

Shipping & Return Aaborg

» When sales tax is charged.

Sales tax is only charged when an order is shipped to a New York state address. No sales tax will be charged if an order is shipped to any other state or country.

If you have a sales tax exemption, please add a comment to the order and pay the sales tax at first. We will refund it to your credit card as soon as we receive the tax exemption certificate from you.

» How your items will be shipped.

When you order online from Aalborg’s web site, you have the choice of United Parcel Service (UPS) or Federal Express (FedEx) as the shipping carrier.

Every effort is made to deliver your order as quickly as possible. In-stock items will typically ship from our facility within one (1) business day. When a delay is anticipated, Aalborg will contact and advise you of such using the contact information you’ve provided.

» When you recieve your order.

Aalborg takes great care in packaging your order in a manner that facilitates it’s safe arrival. Upon reciept of your order, please be sure to inspect the packaging carefully for any external damage that may have been incurred during the shipping process. Should there be visible damage on arrival, please refuse to accept the shipment from the carrier; or be sure to include a note stating the package is or appears damaged when signing the shipperï¿½s proof-of-delivery slip.

Open all boxes immediately and check their contents. Aalborg must be notified of any damage or other problems in receiving your order within two (2) days of receipt. To better server you, we request that you inspect the entire order for obvious defects and contact Aalborg in such time.

» When you recieve incorrect items ordered.

Aalborg’s quality and inspection process insures that your order is fulfilled and shipped accurately. However, sometimes an error or mistake may occur. We apologize should this have occurred. If your order has been received with the wrong items, please notify us within two (2) days of receipt. We will ship you the correct product and assume the shipping costs both ways.

DO NOT RETURN ANY ITEMS UNTIL YOU HAVE A RETURN AUTHORIZATION NUMBER FROM AALBORG!

» Restocking Fee.

All items returned for credit are subject to a 30% restocking fee. The items being returned must be in new (unused) condition. All original packaging and product documentation, such as manuals, must accompany the returned goods.